Receiving accurate performance reports
Monitorng the organization's performance instantly
Direct supervision of managers on the activity and performance of forces
Viewing customer satisfaction surveys
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Receiving accurate performance reports
Monitorng the organization's performance instantly
Direct supervision of managers on the activity and performance of forces
Viewing customer satisfaction surveys
Recording activity history in the system
Customizing the system according to the work of the organization
Easy use for all users with different familiarity with the computer(User Friendly)
24 Hour Support
A very reasonable price per user, with more comprehensive features than competitors
Acquiring a new and better business opportunity based on the results of satisfaction and customer satisfaction
In recent years cloud-based or cloud computing has become an important technology in the field of information technology, and its services are used in various markets and industries. One of the most important industries in which cloud computing has grown considerably is the software industry.
Dade kavan’s dataset, along with the latest technology, has provided its organizational solutions to the cloud platform. The cloud solution is installed on the servers of the Dade kavan’s company, and the customer will connect to and use these servers from server and hardware purchases, via the Internet and in a secure environment. It is worth noting that besides providing business solutions, the data can be uploaded to the cloud if the customer wishes to be licensed.
The Business Management System KAVAN is software that uses various tools for organizing and integrating areas such as customer relationship management, marketing, sales, after-sales services, accounting, warehousing, human resource management, support, implementation of organizational processes, Office automation, and so on. Integrating different departments within an organization's management system to maintain current customers, attract new customers, increase customer loyalty, branding, provide tailor-made after-sales services, and ultimately push-ups.
Our customers always find t0he integrity of their internal and external needs to be the key to choosing the BMS system. With various tools and modules, KAVAN enables organizations to define the various processes within the organization electronically and to improve them by controlling the components of these processes in the organization.
According to the history of the activities registered in the system, the customer will have an accurate insight. Also, by measuring customer satisfaction based on certain criteria, new opportunities for business development are identified. CMS's BMS data system, intelligently utilizing graphs and information statistics, can help predict outlets for targeted scenarios and provide a good guide for future plans in the organization.
The future of marketing lies in one-to-one customer relationships. The KAVAN system integrates traditional, digital, and social channels, aligning marketing and sales processes. It enables sales teams to pursue audience-specific activities while providing marketing units with campaign-based analytics, ensuring precise targeting and effective planning for future promotions through streamlined, data-driven strategies.
Sales in any business are consistent with the customer's decision making process, and better communication will have a profound effect on customer choice. The KAVAN system provides sales staff with tools and information that can focus on customer preferences and provide their full complement to customer satisfaction.
The support unit plays a vital role in customer relationships. KAVAN enhances after-sales service by centralizing customer workflows, enabling efficient, high-quality support. With tools that boost employee productivity and reduce costs, it helps companies retain customers—seven times cheaper than acquiring new ones—while showing that satisfied employees deliver double the impact on customer satisfaction and long-term loyalty.
With the help of managerial reports and instantaneous knowledge of workflows in the organization, you can control daily activities like a professional and efficient team. With the help of the KAVAN can be used to discover, collect and share information and ideas about customer-organization processes, and increase the mass of wisdom and sales.
1. The existence of a dedicated carton for each user
2. Ability to set access for each user
3. High speed networking without user limitation
4. Reports system
5. The existence of an integrated and coherent database of information
6. Calendar with reminder option
7. A fast search system and advanced phits in all areas
8. Ability to receive Excel output in all parts
1. Ability to define the role for each user
2. Ability to define and set the level of access for each user
3. Ability to split roles
4. Manage users with the ability to create, edit and deactivate the account
5. The system guide display includes common questions with their answers for BMS users
6. Ability to change user profiles and password
7. Show follow ups on the current day
8. View your activity history
1. Ability to define and edit customers
2. Possibility to sell B2B & C2B
3. Disable accounts
4. Subsystem Notification Notification
5. Single and group subsystems
6. Demonstrate and segregate customers in the status and sales stages
7. Registration of negotiations and all communications between personnel and customers
8. Manage customer service and their problems
9. Manage customer payments
10. Customer Categories
11. Determine customer credit
12. Manage client files and documents
13. Manage customer service and their problems
14. Possibility to interact with the customer (requests, voice of the customer)
1. Manage products and edit them
2. Ability to add product to unlimited number
3. Ability to categorize and group products
4. Feature capability for each product
5. Possibility to determine the percentage of commission and profit per product
6. Ability to define the price range for each product
1. Manage sales operations
2. Sales Performance Report
3. Manage sales clips with editing
4. Define sales scope by retailers
5. Possibility to register and send sample products
6. Manage sales opportunities
7. Ability to separate sales based on personnel
8. Register and send a sample with the option to insert the description
9. Manage pre-invoices
10. Managing sales factors
11. Ability to record activities performed
12. Sales history based on personnel and customer
13. Possibility to transfer sales between experts
1. Displays clients' financial records in debtor or creditor status
2. Ability to view and print customer financial reports
3. Payment History
4. Possibility to set maturity
5. Possibility to determine the type of payment
6. Tracking Claims
7. Individual and managerial financial reports
1. Dedicated Dashboard for each user at the moment of logging in
2. Display reports by specifying fields such as time, amount
3. Graphing reports
4. Ability to output from reports in common formats like Excel
5. Report performance on a daily, weekly and monthly basis
6. Ability to report on customer satisfaction
7. Possibility to report on sales based on individuals, companies and sales staff
1. Store
2. Project Management
3. Contract matters
4. Suppliers
5. Customer club
6. Labeling system
7. Manage Promotional Campaign
8. Task Management
9. Marketing
10. After sales service
11. Knowledge management
12. Business Intelligence
13. Android app and iOS